We've added new ways for you to request services
We are pleased to announce availability of applications using the Open311 API. The design is a result of a collaborative effort between cities, non-profits and developers.
Want to be an accurate "Concerned Reporter"? See the tips below
The following companies have created applications allowing you to contact us using a wide variety of tools. These tools have gone through extensive testing and will route your service request directly to the correct City agency. We encourage you to try them out and provide feedback using the tool below.
Note: Platform names are trademarks of the respective vendor.
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| If you are interested in the technical details, please see the Open311 Wiki. |
Provide feedback on the Open311 Applications
Read Mashable's blog on 5 Open Data Apps That Are Improving Our Cities.
How to be an accurate "Concerned Reporter"
You see issues you'd like resolved. The departments would like to resolve them quickly and competely. Help them by following a few simple tips:
1. Provide a short description of the problem in the report. Yes, we'll get your picture, but its not always clear. A few words will really help out.
2. Provide a short description of the location in the text of the report. This is necessary because the application doesn't always give us the right address automatically. Here are two examples:
The problem was at 801 Turk Street, but the phone used the intersection of Turk and Gough.
Again the phone was off by a block. This makes a big difference to the departments.
3. Provide your contact information if the application allows it. The department may need to contact you for more information. If the application you like doesn't pass contact information, send them a note requesting they include the feature.
Thank you for your help!
