San Francisco 311 : Street and Sidewalk Defects

If this is a police, fire, medical, or other emergency, please call 911 immediately.

The Department of Public Works is responsible for investigating obstructions and repairing defects on most of the city's streets and sidewalks. In some cases, re-paving or repair is deferred due to upcoming capital projects. For more info, review the Five Year Plan.
Check here for information about What Causes Potholes?
Information about the Sidewalk Inspection and Repair Program
Please provide the following with your service request:
- Location where service is needed (address or intersection)
- Type of defect or obstruction (pothole, crack in pavement, sewers, etc.)

Select from the list to request a service or report a problem:			Expected time to complete service
Street/Road Defects (Potholes)	In a park	Other locations	2 days
Street Marking/Painting/Striping - Repair to Existing	In a park	Other locations
Street Marking/Painting/Striping - Request New	In a park	Other locations
Sidewalk Defects	In a park	Other locations	1-5 days
Public Stairs Defects	In a park	Other locations	1-3 days
Blocked Sidewalk	In a park	Other locations	35 days
Blocked Parking Space/Strip	All locations		35 days
Sewers - Flooding/Sewage	In a park	Other locations	2 - 4 hrs
Sewer or Vent Covers Missing	In a park	Other locations	1-5 days
Manhole Cover/Construction Plates	In a park	Other locations

Having trouble finding a service? Need assistance in another language?
Dial 3-1-1 (within SF only) or (415) 701-2311; TTY direct (415) 701-2323
24 hrs a day, 7 days a week, 365 days a year

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Last updated: 1/16/2013 11:13:01 AM