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Street and Sidewalk Defects

If this is a police, fire, medical, or other emergency, please call 911 immediately.

 

 

  • The Department of Public Works is responsible for investigating obstructions and repairing defects on most of the city's streets and sidewalks. In some cases, re-paving or repair is deferred due to upcoming capital projects. For more info, review the Five Year Plan.
  • Check here for information about What Causes Potholes?
  • Information about the Sidewalk Inspection and Repair Program
  • Please provide the following with your service request:
    • Location where service is needed (address or intersection)
    • Type of defect or obstruction (pothole, crack in pavement, sewers, etc.)
Select from the list to request a service or report a problem:

Expected time to
complete service
Street/Road Defects (Potholes)

In a park

Other locations

2 days
Street Marking/Painting/Striping - Repair to Existing

In a park

 Other locations

 

Street Marking/Painting/Striping - Request New

In a park

 Other locations

 

Sidewalk Defects

In a park

Other locations

1-5 days
Public Stairs Defects

In a park

Other locations

1-3 days
Blocked Sidewalk

In a park

Other locations

35 days

Blocked Parking Space/Strip

All locations 

 

35 days

Sewers - Flooding/Sewage

In a park

Other locations

2 - 4 hrs
Sewer or Vent Covers Missing

In a park

Other locations

1-5 days
Manhole Cover/Construction Plates

In a park

Other locations




Having trouble finding a service? Need assistance in another language?
Dial 3-1-1 (within SF only) or (415) 701-2311; TTY direct (415) 701-2323
24 hrs a day, 7 days a week, 365 days a year

Provide feedback to SF311

Last updated: 1/15/2014 5:02:43 PM